CoreTEC’s highly skilled consultants have extensive business and technology experience. Using this knowledge, our (enterprise resource planning) ERP consultants consider existing technology and how it can play an integral role in improving business processes. After assessing the business situation, the CoreTEC team offers recommendations and assists in implementing the solution that is right for each situation.
Coretec’s training program was started with an aim of providing continuous high quality training services to improve the skills and competences of its clients as well as assess their training needs. CoreTEC places a large emphasis on end user training because we believe that a key component of success for the ERP implementation project is to transfer knowledge to system users; the company therefore strives to create a union between the end users and the software. Because of this commitment the company teams up the end users with its experienced trainers that know specific application modules inside and out.
These are employees responsible for an organization’s electronic systems. They are given necessary technical training that includes hardware management and database input, specific knowledge on roles and user management especially user roles management & password roles management.
They are responsible for selecting and overseeing an ERP system hence they are offered training called functional area training.
The CRM System is a set of solutions which enables our clients to reduce costs and increase proftability by organizing and automating business processes.
This covers the general staff of an organization who will be using the new system day-to-day. They are equipped with general information, fostering new skills, and evaluation progress reports, vital components of end-user staff training.
CoreTEC’s Help Desk Support Plan goes beyond the basics to provide a single point of support for your implementation, including a dedicated support manager, guaranteed response times, and a dedicated existing customer team. The team has an average of over 5 years and its members are dedicated to providing the answers you need, when you need them. Our Help Desk Support Plan complements the Microsoft Business Ready Enhancement Plan, adding a layer of issue resolution protection for your investment.