Call Centre Management
AMEYO is an all-in-one software based call centre management solution for managing interactions to improve customer experience, business efficiency and monitor productivity.
AMEYO Components:
- IVR
- Predictive Dialer
- ACD with Intelligent Routing
- Voice Logger
- Quality Management
- CTI/ CRM
- Historical Reporting (with Reportika)
- Nodeflow Designer
- Multi-Media support
- VAS (IVR & OBD)
- Realtime analytics (Stats Manager API, Wallboard/Dashboard)